Refund policy

Refund Policy

We want you to love your Relievo Wellness product. If something's not right, here's how we handle it:

Returns You have 30 days from the date you receive your order to request a return. To be eligible, the item must be unused, in its original packaging, and in the same condition you received it.

Refunds Once we receive and inspect your return, we'll notify you of the approval status. If approved, your refund will be processed to your original payment method within 5-7 business days.

Damaged or Faulty Items If your item arrives damaged or faulty, contact us within 48 hours of delivery with photos of the issue, and we'll arrange a free replacement or full refund — no return needed.

How to Start a Return Email us at [your support email] with your order number and reason for return, and we'll send you next steps.

Non-Returnable Items For hygiene reasons, items that have been used cannot be returned unless faulty.

Questions? Contact us at [relievo.shop67@gmail.com] — we usually reply within 24 hours.